Legal Information

maga baji's Privacy Policy

Our full commitment to how your personal information is collected, used, and kept safe is set out in detail here.

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Last Updated: 1 January 2025

maga baji treats user privacy as a top priority. This Privacy Policy ("Policy") describes what information we collect when you use our platform, how it is used, and how we keep your personal information safe. This Policy applies alongside our Terms and Conditions.

By using our services, you will be considered to have accepted the terms of this Policy. We therefore recommend reading it carefully before opening an account.

This Policy applies only to the maga baji platform. We are not responsible for any external third-party websites or services.

1 Types of Information Collected

maga baji collects two types of information — information you provide directly, and information collected automatically while you use the platform.

Personal Identity Information

  • Full name and date of birth
  • Mobile number and email address
  • National ID number or passport number (for account verification)
  • Address and nationality details

Financial Information

  • Information related to bKash, Nagad, Rocket or bank accounts (for transaction purposes only)
  • Deposit and withdrawal history
  • Betting and gaming activity records

Technical Information

  • IP address and device identification details
  • Browser type, operating system, and screen resolution
  • Time of platform access and session duration
  • Click patterns, navigation paths, and feature usage data

2 How Information Is Collected

We collect your information through three main channels:

Registration and Account Management

Information is taken directly from the form you fill in when creating an account. Documents you submit during the account verification process are also stored.

Transaction Information

When you make a deposit or withdrawal, information related to the payment method you use — bKash, Nagad, Rocket or bank transfer — is automatically recorded.

Automatic Data Collection

Information about your browsing behaviour, session data, and preferences is collected through cookies, web beacons, and similar technologies. This is discussed in detail in Section 6.

3 Purpose of Using Information

maga baji uses the collected information for the following purposes:

Service Operations

  • Creating, verifying, and managing your account
  • Processing deposits and withdrawals
  • Issuing bonuses and rewards
  • Storing gaming history and account statements

Customer Support

When you contact us via our 24/7 live chat or email support, we use your account and transaction information to resolve your issue quickly.

Security and Fraud Prevention

  • Detecting unauthorised access and suspicious activity
  • Taking necessary steps to prevent money laundering and fraud
  • Ensuring the overall security of the platform

Service Improvement

By analysing your usage patterns, we improve the platform experience, add new features, and show content based on your preferences.

We never sell your information or transfer it to third parties for commercial purposes outside our services.

4 Information Storage and Security

maga baji uses industry-standard technical measures to protect your information.

Encryption and SSL

SSL (Secure Socket Layer) encryption is active across our entire platform. All information exchanged between you and our servers is fully encrypted.

Access Control

Only authorised staff have access to your personal information, and they are bound by strict confidentiality terms. A record is kept of every access to your data.

Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.

5 Sharing Information with Third Parties

We share your information with third parties only in the following limited circumstances:

Payment Processors

Necessary information is exchanged with the relevant payment providers to process bKash, Nagad, Rocket, and bank transfer transactions. This information is used solely to verify and complete transactions.

Technology Service Providers

We work with selected technology partners for server management, software maintenance, and analytics services. These partners are contractually bound to comply with the terms of our privacy policy.

Legal Obligations

If providing information is legally required by a court order or a lawful request from a government authority, we will act in accordance with applicable law. Outside of this, we do not sell your information under any circumstances.

Game Providers

Our game studio partners — including Pragmatic Play, PG Soft, JILI, and Evolution — may receive the minimum necessary information to monitor gaming outcomes and functionality.

6 Cookies and Tracking Technologies

Cookies are used on the maga baji website. A cookie is a small text file stored on your device that helps improve the functionality of the platform.

Types of Cookies

  • Essential Cookies: These cookies are necessary to keep login sessions active and maintain security.
  • Functional Cookies: These remember your language preference, session time, and interface settings.
  • Analytics Cookies: Used to monitor platform traffic and improve the quality of the service.

Cookie Control

You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may cause some platform features to stop working correctly.

7 User Rights

As a registered member of maga baji, you have several important rights over your information:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Correction: If your profile contains incorrect or incomplete information, you can request a correction.
  • Right to Deletion: In certain circumstances, you can request that your personal information be deleted, unless a legal obligation requires it to be retained.
  • Right to Object: You have the right to object to your information being used for specific purposes.
  • Right to Data Portability: You can request a structured copy of your information.

To exercise any of these rights, please contact our support team. We will process your request as quickly as possible.

To learn about your rights regarding responsible gaming and options such as self-exclusion, please read our Responsible Gaming Guidelines.

8 Protection of Minors

maga baji strictly follows a 21+ age policy. Our services are intended only for individuals aged 21 or above. We do not knowingly collect information from any minor.

Age is verified at the time of registration. If it is ever found that a minor has created an account, that account will be immediately closed and their information deleted.

If you become aware that a minor is using our platform, please notify our support team.

9 Policy Changes

maga baji may update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

  • By updating the date on this page
  • By sending a notification to your registered email
  • By showing a notification when you log in to the platform

If you continue using the platform after the updated policy is published, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.

If you have any questions about any aspect of the policy, please visit our FAQ page or contact our support team directly.

10 Contact

If you have any questions, comments, or complaints about this Privacy Policy, please contact us:

Live Chat
Support available 24/7 in Bengali and English

To learn more about us and how we operate, visit our About Us page.